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Simplify the MPF Administration and enable employers to manage the account in a speedy, effective and convenient manner.

e-MPF Employer Online Service Demo (Full version)

Member Update demo (update on relevant income, basic salary and voluntary contribution, member termination reporting)

Regular Submission CONTX demo

Contribution Submission for Non-enrolled New Member demo

Contribution Surcharge submission demo

e-MPF Tips

Non-casual Employee
For non-casual employees aged between 18 and 65, you have to enroll them in an MPF scheme within the first 60 days of employment. The first contribution should be made on or before the 10th day after the last day of the calendar month when the 60-day permitted period ends. If the employee ceases employment before completing the 60-day permitted period, then both the employer and the employee will be exempted from making mandatory contribution.

 

Casual Employee
For casual employees aged between 18 and 65, you have to enroll them in an MPF scheme within the first 10 days of employment. The first contribution should be made on or before the 10th day after the last day of the relevant contribution period when the 10-day permitted period ends. If the employee ceases employment before completing the 10-day permitted period, both the employer and the employee are still required to make mandatory contribution from the first day to the last day of employment.

"Casual Employee" refers to any employee working in the construction or catering industry and employed on a day-to-day basis or for a fixed period of less than 60 days.

Please download the following Employee Application Kit and provide your employees with ALL items.

 

 

Manulife Global Select(MPF)Scheme

(1) MPF Scheme Brochure

Download

(2) Manulife Global Select (MPF) Scheme Employee Enrolment Form

Download

(3) An Illustrative Example of Fees and Charges of the MPF  Conservative Fund of the Manulife Global Select (MPF) Scheme

Download

(4) On-going Cost Illustrations  for Manulife Global Select (MPF) Scheme

Download

 

Please visit www.manulife.com.hk, log in with your company Manulife Customer Number (MCN) and PIN. Click "Allocation Summary" on the left, then you can check the MPF contribution record for your employees for the past 24 months.

Starting from November 1, 2013, the minimum level of relevant income has been increased from HKD 6,500 to HKD 7,100 per month. You need to continue making the employer’s portion of contribution for your employees whose monthly relevant income is less than HKD 7,100, but please stop deducting the employees’ portion of contribution from their relevant income. 

Please be reminded to make timely arrangement and update your contribution program / system to ensure that contribution amounts are accurately calculated and settled on time.  

The change will give impacted employees a choice to decide whether to continue making regular contributions. As a caring employer, you may encourage your employees to continue making contributions on a voluntary basis so as to plan for their future.

Manulife will issue a Calculation Discrepancy Report (CDR) to notify you about the situation. The overpaid mandatory contributions will be kept in your company’s cash account until we receive further instruction from you.

As an employer, you should communicate the above with your concerned employee and proceed with a refund should he / she wishes to do so. Alternatively, you may advise the concerned employee to make voluntary contributions with the overpaid mandatory contributions. In this connection, when you get the consent from the concerned employee, please provide the said instruction by completing the CDR and return it to Manulife.

Effective from June 1, 2014, the level of maximum relevant income for monthly-paid regular employees has been raised from HKD 25,000 per month to HKD 30,000 per month. For contribution periods commencing on or after June 1, 2014, maximum mandatory contributions have been adjusted accordingly from HKD 1,250 to HKD 1,500 per month.

Employers need to update their relevant administrative arrangements, including the program / system for calculating salary and MPF contributions, and ensure that the contribution amount is calculated in accordance with the new requirements for contribution periods commencing on or after June 1, 2014. Please make timely arrangement to ensure that contribution amounts are accurately calculated and settled on time.

Manulife will issue a Calculation Discrepancy Report (CDR) to employers as usual. You should rectify the situation and settle any outstanding payment as soon as possible.

To avoid MPF surcharge, please note the following:

  • Please settle the contribution data and payment by the 10th calendar day after the last day of the calendar month when the relevant contribution period ends
  • After submission of the contribution data and payment, you can check the allocation of contribution settlement via our website or the Employer Monthly Package
  • Please follow up immediately if you receive any Calculation Discrepancy Report or follow up notice of contribution / payment from Manulife

You can check the MPF transaction record by the following ways:

  1. Internet: Visit www.manulife.com.hk, log in with your company Manulife Customer Number (MCN) and PIN. Click "Cash Account Balance" on the left, then you can check the transaction records for the past 24 months.
  2. Employer Monthly Package: Refer to the Employer Monthly Package, which is delivered to you either via your e-MPF account or by mail every month.

You can notify Manulife of employee termination by the following ways:

 

If the termination reason is employment termination and it does NOT involve any Long Service Payment / Severance Payment ("LSP / SP") offset arrangement:

  1. Internet: Visit www.manulife.com.hk, log in with your company Manulife Customer Number (MCN) and PIN. Click "Member Update" on the left and follow the instruction to report employee’s last date of employment.
  2. Fax / Mail: Report employee termination on the Remittance Statement or "Notice of Employee Termination Form" and submit it to Manulife by fax to (852) 2104 3504 or by mail.

 

If the termination reason is NOT employment termination, or if it involves Long Service Payment / Severance Payment ("LSP / SP") offset arrangement:
Complete the "Notice of Employee Termination Form" and submit it to Manulife by mail.

Please refer to the Long Service Payment / Severance Payment section of the "Notice of Employee Termination Form" for the details of "LSP / SP" offset arrangement. It generally takes 30 days to process the offset once all contributions of the terminated employee are settled and the required document(s) is received.

The amount withdrawn from the vested accrued benefits for offsetting LSP / SP is in the following sequence:

a. the vested portion of the employer's contribution in the ORSO Scheme with Manulife
b. the vested portion of the employer's MPF voluntary sub-account
c. the employer's MPF mandatory sub-account

You can change the company information by the following ways:

 

Change of Company Correspondence Address / Email Address / Contact Person / Correspondence Attention Person:

  1. Internet: Visit www.manulife.com.hk, log in with your company Manulife Customer Number (MCN) and PIN. Click "Change Information" on the left, then you can update your company information.
  2. Fax / Mail: Complete the "Change of Employer Particulars Form" and submit it to Manulife by fax to (852) 2104 3504 or by mail.

 

Change of Company Name / Authorized Signature:
Complete the "Change of Employer Particulars Form" and submit it to Manulife by fax to (852) 2104 3504 or by mail. For change of company name, please attach the required supporting document(s) (Please refer to the mentioned form for details).

Simplify the MPF Administration and enable employers to manage the account in a speedy, effective and convenient manner.

e-MPF Employer Online Service Demo (Full version)

Member Update demo (update on relevant income, basic salary and voluntary contribution, member termination reporting)

Regular Submission CONTX demo

Contribution Submission for Non-enrolled New Member demo

Contribution Surcharge submission demo

e-MPF Tips

Non-casual Employee
For non-casual employees aged between 18 and 65, you have to enroll them in an MPF scheme within the first 60 days of employment. The first contribution should be made on or before the 10th day after the last day of the calendar month when the 60-day permitted period ends. If the employee ceases employment before completing the 60-day permitted period, then both the employer and the employee will be exempted from making mandatory contribution.

 

Casual Employee
For casual employees aged between 18 and 65, you have to enroll them in an MPF scheme within the first 10 days of employment. The first contribution should be made on or before the 10th day after the last day of the relevant contribution period when the 10-day permitted period ends. If the employee ceases employment before completing the 10-day permitted period, both the employer and the employee are still required to make mandatory contribution from the first day to the last day of employment.

"Casual Employee" refers to any employee working in the construction or catering industry and employed on a day-to-day basis or for a fixed period of less than 60 days.

Please download the following Employee Application Kit and provide your employees with ALL items.

 

 

Manulife Global Select(MPF)Scheme

(1) MPF Scheme Brochure

Download

(2) Manulife Global Select (MPF) Scheme Employee Enrolment Form

Download

(3) An Illustrative Example of Fees and Charges of the MPF  Conservative Fund of the Manulife Global Select (MPF) Scheme

Download

(4) On-going Cost Illustrations  for Manulife Global Select (MPF) Scheme

Download

 

Please visit www.manulife.com.hk, log in with your company Manulife Customer Number (MCN) and PIN. Click "Allocation Summary" on the left, then you can check the MPF contribution record for your employees for the past 24 months.

Starting from November 1, 2013, the minimum level of relevant income has been increased from HKD 6,500 to HKD 7,100 per month. You need to continue making the employer’s portion of contribution for your employees whose monthly relevant income is less than HKD 7,100, but please stop deducting the employees’ portion of contribution from their relevant income. 

Please be reminded to make timely arrangement and update your contribution program / system to ensure that contribution amounts are accurately calculated and settled on time.  

The change will give impacted employees a choice to decide whether to continue making regular contributions. As a caring employer, you may encourage your employees to continue making contributions on a voluntary basis so as to plan for their future.

Manulife will issue a Calculation Discrepancy Report (CDR) to notify you about the situation. The overpaid mandatory contributions will be kept in your company’s cash account until we receive further instruction from you.

As an employer, you should communicate the above with your concerned employee and proceed with a refund should he / she wishes to do so. Alternatively, you may advise the concerned employee to make voluntary contributions with the overpaid mandatory contributions. In this connection, when you get the consent from the concerned employee, please provide the said instruction by completing the CDR and return it to Manulife.

Effective from June 1, 2014, the level of maximum relevant income for monthly-paid regular employees has been raised from HKD 25,000 per month to HKD 30,000 per month. For contribution periods commencing on or after June 1, 2014, maximum mandatory contributions have been adjusted accordingly from HKD 1,250 to HKD 1,500 per month.

Employers need to update their relevant administrative arrangements, including the program / system for calculating salary and MPF contributions, and ensure that the contribution amount is calculated in accordance with the new requirements for contribution periods commencing on or after June 1, 2014. Please make timely arrangement to ensure that contribution amounts are accurately calculated and settled on time.

Manulife will issue a Calculation Discrepancy Report (CDR) to employers as usual. You should rectify the situation and settle any outstanding payment as soon as possible.

To avoid MPF surcharge, please note the following:

  • Please settle the contribution data and payment by the 10th calendar day after the last day of the calendar month when the relevant contribution period ends
  • After submission of the contribution data and payment, you can check the allocation of contribution settlement via our website or the Employer Monthly Package
  • Please follow up immediately if you receive any Calculation Discrepancy Report or follow up notice of contribution / payment from Manulife

You can check the MPF transaction record by the following ways:

  1. Internet: Visit www.manulife.com.hk, log in with your company Manulife Customer Number (MCN) and PIN. Click "Cash Account Balance" on the left, then you can check the transaction records for the past 24 months.
  2. Employer Monthly Package: Refer to the Employer Monthly Package, which is delivered to you either via your e-MPF account or by mail every month.

You can notify Manulife of employee termination by the following ways:

 

If the termination reason is employment termination and it does NOT involve any Long Service Payment / Severance Payment ("LSP / SP") offset arrangement:

  1. Internet: Visit www.manulife.com.hk, log in with your company Manulife Customer Number (MCN) and PIN. Click "Member Update" on the left and follow the instruction to report employee’s last date of employment.
  2. Fax / Mail: Report employee termination on the Remittance Statement or "Notice of Employee Termination Form" and submit it to Manulife by fax to (852) 2104 3504 or by mail.

 

If the termination reason is NOT employment termination, or if it involves Long Service Payment / Severance Payment ("LSP / SP") offset arrangement:
Complete the "Notice of Employee Termination Form" and submit it to Manulife by mail.

Please refer to the Long Service Payment / Severance Payment section of the "Notice of Employee Termination Form" for the details of "LSP / SP" offset arrangement. It generally takes 30 days to process the offset once all contributions of the terminated employee are settled and the required document(s) is received.

The amount withdrawn from the vested accrued benefits for offsetting LSP / SP is in the following sequence:

a. the vested portion of the employer's contribution in the ORSO Scheme with Manulife
b. the vested portion of the employer's MPF voluntary sub-account
c. the employer's MPF mandatory sub-account

You can change the company information by the following ways:

 

Change of Company Correspondence Address / Email Address / Contact Person / Correspondence Attention Person:

  1. Internet: Visit www.manulife.com.hk, log in with your company Manulife Customer Number (MCN) and PIN. Click "Change Information" on the left, then you can update your company information.
  2. Fax / Mail: Complete the "Change of Employer Particulars Form" and submit it to Manulife by fax to (852) 2104 3504 or by mail.

 

Change of Company Name / Authorized Signature:
Complete the "Change of Employer Particulars Form" and submit it to Manulife by fax to (852) 2104 3504 or by mail. For change of company name, please attach the required supporting document(s) (Please refer to the mentioned form for details).

Step-by-step guide

FAQs

 

Personal customer login

Our website allows you to manage your portfolio with Manulife conveniently and comfortably from home, office or just about anywhere with Internet connection. Once you successfully log in, you can enjoy a wide array of online services we provide.

You may follow the steps below to log in to Manulife's website:

  1. Visit www.manulife.com.hk. Click "LOGIN" in the top right corner and select "PERSONAL CUSTOMER LOGIN".
  2. Select and enter your HKID / Passport Number OR Username / MCN which is 9-digit starting with "3" followed by your PIN, then click the "LOGIN" button.
  3. Select to receive your one-time PIN by SMS or email, then click the “NEXT” button.  
    (Note: If you have not registered any mobile number or email address, please complete and submit the “Change of Contact Details Form” to Manulife. Upon receipt of your completed form, we will update our record within 5 business days.)

  4. Enter the one-time PIN received by SMS or email and click the “NEXT” button, then you can login to our Customer Website.

Learn more from our step-by-step guide:

First time login guide for personal customers

You may follow the steps below to register for our online services or reset your PIN:

  1. Visit www.manulife.com.hk. Click "LOGIN" in the top right corner and select "Personal Customer Login".
  2. Click the "Register" button or the "Forgot PIN" hyperlink.
  3. Enter your HKID / Passport Number and Date of Birth.
  4. Select to receive your one-time PIN by SMS or email, and confirm your registered mobile number or email address.
    (Note: If you have not registered any mobile number or email address, please complete and submit the "Change of Contact Details Form" to Manulife. Upon receipt of your completed form, we will update our record within 5 business days.)
  5. Enter the one-time PIN received by SMS or email, and set up your new PIN (must be 8 numeric digits) for future login.
  6. Click the "LOGIN" button, then you can login to our Customer Website to enjoy a host of online services.

Learn more from our step-by-step guide:

First time login guide for personal customers

Reset PIN guide for personal customers

If you receive your one-time PIN by email, one of the possible reasons that you have not received it is that your webmail provider may treat the email sent from Manulife as a potential Junk / Spam / Promotion mail. You may check the related mailbox.

Your account will be suspended automatically upon 5 unsuccessful attempts to log in. You can click the "Forgot PIN" hyperlink and follow the instructions to reset your PIN.

Reset PIN guide for personal customers

A separate MCN and PIN is required for each of the joint owners. Please complete the Joint Owner Authorization Form. Upon receipt of the completed form, the MCN and PIN will be mailed to your correspondence address within 5 business days.

 

Change of personal details

You may change your address and contact information by the following ways:
(No request for change of address and contact information via e-mail will be accepted.)

Manulife Online Service

  1. Click  login button on the right of this page, then login with your HKID / Passport Number and PIN.
    (Note: If you have forgotten your PIN or have not yet requested the PIN, you may receive the PIN instantly at your registered mobile number / e-mail address)
  2. Select Account Setting at the topand then click Update Contact Information.
  3. Submit change of address and contact information instruction online.

Remark: Upon successful submission of your instruction, we will update your address and contact information record immediately.

 

Complete the Change of Contact Details Form
  1. Download Change of Contact Details Form  and fill in information required.
  2. Print out for signature and return the completed form by:
    Mail: Customer Information Management, Manulife (International) Limited, 21/F, Tower B, Manulife Financial Centre, 223 - 231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong
    OR Fax: (852) 2508 1629

Remark: Upon receiving your completed form, we will update your address and contact information record within 5 business days.

Please complete the Change of Personal Particulars Form and submit it together with the required documents to Manulife by mail.

 

e-Statement service

e-Statement Service allows you to manage your statements in an electronic format anytime via Manulife website. By registering for e-Statement Service, an email alert will be sent to your email address for you to view / download the latest e-Statements through our website. The respective paper statements will not be sent by post.

You may register for e-Statement Service by the following ways:

  1. Internet: Visit www.manulife.com.hk, log in with your HKID / Passport Number or Username / Manulife Customer Number (MCN) and PIN. Select the link “Individual Insurance” under “e-Statement” on the right of homepage, then click “Setting” on the right of e-Statement page.
  2. Phone: Call our Smart Call hotline (852) 2108 1313. Select the language > press “2” > press “1” > enter the first 6 digits of your HKID / Passport Number and Date of Birth > press “2” for registration of e-Statement Service.

You may change the registered email address by the following ways:

  1. Internet: Visit www.manulife.com.hk, log in with your HKID / Passport Number or Username / Manulife Customer Number (MCN) and PIN. Select "Account Setting > Update Contact Information" at the top and submit instruction online. Upon successful submission, your record is updated immediately.
  2. Fax / Mail: Complete the "Change of Contact Details Form" and submit it to Manulife by fax to (852) 2508 1629 or by mail. Upon receiving your completed form, we will update your record within 5 business days. 

MPF account management

You may check your MPF account balance in the following ways:

  1. Internet: Visit www.manulife.com.hk, log in with your Manulife Customer Number (MCN) or HKID / Passport Number and PIN. Select "My Portfolio > MPF / ORSO / Pension > Account Overview" at the top, then you can check the account balance. 
  2. Phone: Call our Smart Call hotline (852) 2108 1313. Key in the first 6-digit of your HKID / Passport Number, Date of Birth and PIN, follow the instruction, then you can check the account balance. Alternatively, call our Employee Benefits Member hotline (852) 2108 1388
  3. Member Benefit Statement: Refer to the Member Benefit Statement, which you could view after logging in to our website. The Annual Member Benefit Statement is also mailed to your correspondence address during May or June every year.

You may check your MPF contribution record in the following ways:

  1. Internet: Visit www.manulife.com.hk, log in with your Manulife Customer Number (MCN) or HKID / Passport Number and PIN. Select "My Portfolio > MPF / ORSO / Pension > Contribution Record" at the top, then you can access the contribution record for the past 24 months.
  2. Phone: Call our Smart Call hotline (852) 2108 1313. Key in the first 6-digit of your HKID / Passport Number, Date of Birth and PIN, follow the instruction, then you can check the latest contribution record.
  3. Member Benefit Statement: Refer to the Member Benefit Statement, which you could view after logging in to our website. The Annual Member Benefit Statement is also mailed to your correspondence address during May or June every year.

Manulife will issue a Calculation Discrepancy Report (CDR) to your employer about this situation. The overpaid mandatory contributions will be kept in your employer's cash account until we receive further instruction from your employer.

Your employer should communicate the above with you and proceed with a refund should you wish to do so. Alternatively, you can make voluntary contributions with your overpaid mandatory contributions. In this connection, please ask your employer to provide the said instruction by completing the CDR and return to Manulife.

When you reach the retirement age of 65, you can withdraw your MPF accrued benefits. You may also elect to withdraw your accrued benefits earlier under the following circumstances:

  • early retirement at age 60; or
  • permanent departure from Hong Kong; or 
  • total incapacity; or
  • terminal illness; or
  • death; or
  • small balance account of less than HKD5,000, the member does not intend to become employed or self-employed; and at least 12 months has elapsed since the contribution day in respect of the latest contribution period for which mandatory contribution is required to be made to any registered scheme, and the member does not have accrued benefits kept in any other registered scheme.

Please complete the appropriate claim form and submit it together with the necessary supporting document(s) to us. 

We will release the accrued benefits to you within 30 days upon receipt of the completed documents from you.

For details about the eligibility for MPF accrued benefits withdrawal and the necessary supporting documents, please refer to the MPF Scheme Brochure and the claim form.

 

We will provide to each member of the Scheme an annual benefit statement within 3 months of the end of the financial period of the Scheme, which is mailed to your correspondence address during May or June every year.

You may visit our website www.manulife.com.hk and log in with your Manulife Customer Number (MCN) or HKID / Passport Number and PIN. Select "My Portfolio > MPF / ORSO / Pension > e-Statement" at the top, then you can view your “Annual Member Benefit Statement” and monthly updated "Member Benefit Statement". Please note that “e-Statement” service will be available within 7 days after your PIN is activated.

Click here to learn more about the standardized terms used in the Member Benefit Statement.

Fees and charges for the Manulife MPF Scheme

Please refer to ALL of the following items for the scheme:

  1. MPF Scheme Brochure - Please refer to the “Fees and Charges” Section
  2. An Illustrative Example of Fees and Charges of the MPF Conservative Fund of the Manulife Global Select (MPF) Scheme
  3. On-going Cost Illustrations for Manulife Global Select (MPF) Scheme

Fund Expense Ratio (FER)

Please refer to the Fund Fact Sheet, which can be accessed in the following ways:

  1. Internet: Please click here for downloading the latest Fund Fact Sheet.
    Or visit www.manulife.com.hk. Select “MPF” under "Products" on the left hand side of the page, then click “Forms and Publications” under “Understanding the MPF” section of the page. You will then have to read the disclaimer and click the “I have read and understood the above information” button before going into the page. Under the “Scheme-related Publications”, you can find the Fund Fact Sheet of the Manulife Global Select (MPF) Scheme.
  2. Member Benefit Statement: The Fund Fact Sheet is included with the Annual Member Benefit Statement, which is mailed to your correspondence address between May and June each year.

According to sections 31IA and 31YAA of the Employment Ordinance, section 12A of the Mandatory Provident Fund Schemes Ordinance and the governing rules of the Scheme, your employer has the right to offset “LSP/SP” from accrued benefits derived from both the mandatory contributions and vested voluntary contributions (if any) made by the Employer to the Scheme. For more information about “LSP/SP”, please visit the Labour Department’s website at www.info.gov.hk/labour and refer to the Labour Legislation “the Employment Ordinance”.


For details of "LSP / SP" offset arrangement, please refer to the Long Service Payment / Severance Payment section of the "Notice of Employee Termination Form".

The amount withdrawn from the vested accrued benefits for offsetting LSP / SP is in the following sequence:
a. the vested portion of the employer's contribution in the ORSO Scheme with Manulife
b. the vested portion of the employer's MPF voluntary sub-account
c. the employer's MPF mandatory sub-account

You may change your MPF fund portfolio in the following ways:

 

  1. Internet: Visit our customer website, log in with your Manulife Customer Number (MCN) or HKID / Passport Number and PIN. Select "My Portfolio > MPF / ORSO / Pension > Manage Your Funds" at the top, then submit your instruction(s) online.
  2. Phone: Call our Smart Call hotline (852) 2108 1313. Key in the first 6-digit of your HKID / Passport Number, Date of Birth and PIN to submit instruction. Please refer to the "Guide to Change your Fund Portfolio in Smart Call" for details.
  3. Fax / Mail in: Download and complete the form and submit it to Manulife by fax to (852) 2104 3504 or by mail.    

Notes:

Please do not submit the same instruction via multiple channels in order to avoid confusion and duplication.

Transfer by Employee Choice Arrangement (effective November 1, 2012): 

If you are an employee under current employment and would like to make a transfer of accrued benefits (for transferring employee’s portion of contribution account during employment) under Employee Choice Arrangement, you may complete the "Employee Choice Arrangement ("ECA") – Transfer Election Form". Please read the "Guide to Transfer Benefits under Employee Choice Arrangement ("ECA")" before you fill in the form. 

 

Transfer for Self-employed Person, Personal Account or Employee Ceasing Employment:

If you are self-employed, a personal account holder or employee ceasing employment and would like to make a transfer of accrued benefits, you may complete the "Scheme Member’s Request for Fund Transfer Form".

If you would like to consolidate multiple personal accounts including voluntary contributions (if any and subject to the governing rules for the scheme) into one account, you may complete the “Scheme Member’s Request for Account Consolidation Form" alternatively. 

Please submit the completed form(s) to Manulife by fax to (852) 2104 3504 or by mail to proceed the transfer. It may take 2-8 weeks to complete a transfer, depending on the nature of transfer and whether complete information is furnished.

Effective November 1, 2013, the minimum relevant income level was amended to HKD 7,100 per month from its original level of HKD 6,500. For the contribution periods (wage periods in general) starting on or after November 1, 2013, employers, employees and self-employed persons should make contributions according to the new level.

Under the new amendment, employees with a monthly relevant income of HKD 6,500 or more but less than HKD 7,100 are not required to make the employee’s portion of contributions. Their employer(s), however, still have to make the employer’s portion of contributions (5% of the employee’s relevant income). If your current monthly relevant income falls within this range, you should pay attention to whether your employer has made its portion of contribution and no longer deducts the employee’s portion of contribution from your relevant income. However, for contribution periods which start before November 1, 2013, you still need to make the employee’s contribution.

Self-employed persons with relevant income less than HKD 7,100 monthly or HKD 85,200 yearly do not have to make contribution. For monthly contribution frequency, you are not required to make contributions for contribution periods starting on or after November 1, 2013. However, for annual contribution with contribution periods starting before November 1, 2013, e.g. April 1, 2013 to March 31, 2014, you still need to make contribution for the whole period.

Effective June 1, 2014, for contribution periods commencing on or after June 1, 2014, the level of maximum relevant income has been amended as follows:

For monthly-paid regular employees, the level of maximum relevant income has risen from HKD 25,000 per month to HKD 30,000 per month. Maximum mandatory contributions have been adjusted accordingly from HKD 1,250 to HKD 1,500 per month. Employees with monthly relevant income more than HKD 25,000 are required to increase their mandatory contributions in line with these amendments.

For self-employed persons, the level of maximum relevant income has risen from HKD 25,000 per month to HKD 30,000 per month and from HKD 300,000 per year to HKD 360,000 per year. Maximum mandatory contributions have been adjusted accordingly from HKD 1,250 to HKD 1,500 per month or from HKD 15,000 to HKD 18,000 per year. However, for self-employed persons making annual contributions for which the contribution period starts before June 1, 2014, (e.g. April 1, 2014 to March 31, 2015), the maximum mandatory contribution amount of HKD 15,000 per year still applies.

Employees should pay attention to whether your employer has calculated your contributions accurately and deducted the right amount of mandatory and / or voluntary contributions from your payroll after the new requirements come into effect.

For Self-employed persons, Manulife has updated the contribution arrangement on your behalf. However, you may need to revise or cancel the payment limit of your existing Autopay or PPS instructions to avoid any debit issues or payment shortfall that may lead to default contribution.

You may also take this opportunity to review and adjust your existing voluntary contributions arrangement.

Manulife will notify your employer to follow up. Your employer should rectify the situation and settle any outstanding payments as soon as possible.

Under the provisions of the Inland Revenue Ordinance (IRO), mandatory contributions to MPF schemes are deductible in calculating the assessable income of an employee or assessable profits of a self-employed person. All contributions other than mandatory contributions are voluntary and are not deductible. The maximum annual tax deductions for mandatory contributions to Mandatory Provident Fund schemes are as follows* 

 

Year of assessment
Maximum deduction

2008/09 to 2011/12

HKD 12,000

2012/13

HKD 14,500

2013/14

HKD 15,000

2014/15

HKD 17,500

2015/16 onwards

HKD 18,000

*Source: Government website
http://www.gov.hk/en/residents/taxes/salaries/allowances/deductions/mpf.htm

You can check your MPF Member Account Number and the Scheme Name by the following ways:

  1. Internet: Visit www.manulife.com.hk, log in with your Manulife Customer Number (MCN) or HKID / Passport Number and PIN. Select "My Portfolio > MPF / ORSO / Pension > Account Overview" at the top, then you can view your existing MPF Member Account Number and Scheme Name i.e. Manulife Global Select (MPF) Scheme.
  2. Phone: Call our Employee Benefits Member hotline (852) 2108 1388.
  3. Member Benefit Statement: Refer to the top of Annual Member Benefit Statement, which is mailed to your correspondence address during May or June every year. (Note: Your member account number may have been changed if your employee contribution account has been terminated and the accrued benefits have been transferred to the Personal Account.)

You can obtain the latest updates on MPF fund performance in the following ways:

  1. Internet: Visit www.manulife.com.hk. Click  “Fund price” on the left, then select "Manulife Global Select (MPF) Scheme" under "MPF & ORSO". You can find the latest updates on MPF fund performance. Alternatively, please click here for downloading the latest Fund Fact Sheet.
  2. Setting up MPF Fund Price Alert:  Visit www.manulife.com.hk, log in with your Manulife Customer Number (MCN) or HKID / Passport Number and PIN. Select "My Portfolio > MPF / ORSO / Pension > MPF Fund Price Alert" at the top, then you can set up Fund Price Alert for constituent funds of your choice.

 

Click here to view the demo

  • A computer with an internet connection
  • The site is best viewed at 1024 x 768 screen resolution with Microsoft Internet Explorer 11.0 or above
  • The operating system and browser must support Transport Layer Security (TLS) 1.2 encryption
  • Windows 7 or above

You can check the operating system version information by the following steps:

  1. Click "Start" menu
  2. Right click on "My Computer"
  3. Click "Properties" to open the "System Properties" window
  4. Click the "General" tab to view the operating system version information

The Secure Sockets Layer (SSP) Certificate of our site was upgraded to Transport Layer Security (TLS) 1.2 encryption in late May 2019. Please ensure that your PC is installed with Windows 7 or higher version.

You may encounter the following error on the screen when you visit the Manulife Customer / Employer website if your PC is installed with Windows XP (Service Pack 3) or lower version.

Click "Help" in the toolbar of your browser and select "About Internet Explorer", then you will see a screen showing the browser version number.

You should click "Logout" at the top right-hand corner to exit the Manulife website in order to ensure proper logout of your account. If you exit by simply clicking the "X" button at the top right-hand corner of the browser, your Manulife website service will not be available until the login session is time-out.

The above information is for reference only. For details, please refer to the Terms and Conditions, User Manual / Instructions, Prospectus, MPF Scheme Brochure, Offering Document, and Principal Brochure and Funds Brochure prescribed by Manulife from time to time. In case of any inconsistency, Prospectus / MPF Scheme Brochure / Offering Document / Principal Brochure and Funds Brochure (as the case may be) shall prevail.

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