Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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DISCLAIMER

This link will bring you to a third party website, owned and operated by an independent party over which we have no control ("3rd Party Website"). Any link you follow to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to, and any information you provide will be governed by, the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security. 

Unless otherwise expressly agreed in writing, Manulife (International) Limited and its affiliates (collectively "Manulife") are not in any way associated with the owner or operator of the 3rd Party Website or responsible or liable for the goods and services offered by them or for anything in connection with such 3rd Party Website. Manulife does not endorse or approve and makes no warranties, representations or undertakings relating to the content of the 3rd Party Website. 

In addition to the terms stated in Manulife's Legal Notices, Manulife disclaims liability for any loss, damage and any other consequence resulting directly or indirectly from or relating to your access to the 3rd Party Website or any information that you may provide or any transaction conducted on or via the 3rd Party Website or the failure of any information, goods or services posted or offered at the 3rd Party Website or any error, omission or misrepresentation on the 3rd Party Website or any computer virus arising or system failure associated with the 3rd Party Website. 

In the event of any inconsistency between the terms herein / the Manulife's Legal Notices and the terms on the 3rd Party Website, the terms herein / the Manulife's Legal Notices will prevail. 

Manulife reserves the right to approve any hyperlink or framing arrangement with third parties and no links to or framing arrangements of our Manulife Home, Group or related sites should be created prior to confirmation of such approval from Manulife. In the absence of such approval, Manulife reserves the right to prevent direct access to visitors who have been directed to Manulife via links from sites that it reasonably believes have not been approved in this way. 

If you have any questions with regard to this message, please call our Manulife MPF Member Hotline 2108 1388 or Employer Hotline 2108 1234. 

By clicking "Proceed", you will be confirming that you have read and agreed to the terms herein and in the Manulife's Legal Notices.

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e-Statement and e-Notice Service

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Go paperless with online MPF account management
Advantages of e-Service

Opt for e-Statement and e-Notice Service (e-Service) with a few simple steps, you can enjoy 4 benefits!

Environmentally friendly

In 2018 alone, as many as 70 million sheets of papers were consumed for various materials for communicating with MPF members in Hong Kong. That’s equivalent to cutting down 8,000 trees^. Opting for e-Service to help cut down on the use of paper and help conserve nature.

Timely

e-Alert notifications will be sent to you once an updated e-Statement or e-Notice is ready, so that you can grasp the latest information.

Convenient

Log in to our customer website to view e-Statements and e-Notices anytime, anywhere.

Record keeping

e-Statements and e-Notices are retained for up to 27 months+. You can download and save documents for future reference.

Act now

For enquiry, please contact your Manulife Financial Advisor or call our Customer Service Hotline: (852) 2108 1188.

^ Source: ‘Concerted efforts to drive digital transformation of MPF’, Mandatory Provident Fund Schemes Authority, 2019.

+ For MPF products, e-Statement are retained for up to 27 months and e-Notice are retained for up to 12 months, depending on document type. 

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Standard Chartered Bank (Hong Kong) Limited is a distributor of the MPF scheme, a product of Manulife (International) Limited (Incorporated in Bermuda with limited liability). Other than being a distribution partner, Standard Chartered Bank (Hong Kong) Limited or any member of Standard Chartered Group have no affiliation with key parties connected with the operation of the MPF Scheme.

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