Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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MPF Employer

  

You can make MPF contributions through HSBC cheque deposit machines in Hong Kong. Selected locations of the cheque deposit machines also provide 24-hour service that could suit your business needs. Please prepare a crossed cheque payable to "Manulife Provident Funds Trust Company Limited" and write down your sub-scheme number on the back of the cheque*.

Please input below information to complete the contribution payment:

Category for payment

Other companies

Merchant for payment Manulife MPF
Bill type 01 MPF – Employer/SEP Contribution
Bill account number

7–digit Sub-Scheme Number plus 2–digit Billing Class Number

For example: 01234567–01 or 1234567–01, please input as 123456701.

Leading zero (if any) of the Sub-Scheme Number is not required.

(Please DO NOT input your Manulife Customer Number in order to avoid confusion)

After the deposit, you can get a comprehensive advice with cheque image, cheque amount and deposit account name for your record.

Once your cheque has cleared, the date you deposited your cheque will be recorded as the date of your contribution.

To learn more, please refer to our Cheque Deposit Machine User Guide.

*Payment will be processed based on the details input by customers via the machine.

Note:

  1. Post-dated and electronic cheques are not accepted.
  2. When reporting contribution data, please specify the cheque number and there is no need to return the payment slip and the cheque deposit advice.

Alternatively, you may mail your cheque with the Payment Slip to our administration office. Please note that the mail drop date or postage stamp date is not treated as the receipt date by Manulife, please reserve sufficient time for mailing, at least a few days is recommended. Please submit contribution payment directly to Manulife. DO NOT submit cheque and document via MPF intermediaries as it is not an official submission channel.

  

To set up autopay arrangement, please complete the Change of Payment Method / Autopay Bank Account Form and Direct Debit Authorization Form and mail to "Provident Funds Services, Manulife (International) Limited, 21/F.,Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong".

Note:

  1. Please ensure sufficient funds in the bank account for contribution settlement.
  2. Before receiving our written confirmation for the autopay setup arrangement, please settle your contributions by cheque.